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Privacy Policy

California Planning Authority LLC
Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

California Planning Authority LLC (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Information We Collect

Personal Information

  • Name

  • Email address

  • Phone number

  • Physical address

  • Project details and property information

  • Payment information when purchasing services

  • Opt-in records and timestamps for all communication channels

Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Website usage analytics

  • Cookies and tracking technologies

Customer Communication

  • Inquiry submissions

  • Consultation bookings

  • Appointment details

  • Permit coordination history

  • Service-related communications

2. How We Use Your Information

We use collected information to:

  • Provide planning, design, zoning guidance, and permitting coordination services

  • Communicate regarding project updates and appointments

  • Process payments

  • Improve website performance

  • Maintain compliance records for SMS consent

  • Prevent fraud and ensure security

We do not sell or rent personal data.

3. SMS Messaging & Compliance

By opting into SMS messaging services, you agree to receive text messages related to:

  • Appointment confirmations and reminders

  • Project status updates

  • Permit coordination communications

  • Customer support messages

  • Promotional messages (only with explicit separate consent)

Opt-In & Consent

  • SMS messages are sent only after explicit opt-in

  • Consent is not a condition of purchase

  • We maintain timestamped consent records

  • We comply with TCPA and CTIA guidelines

Opt-Out Instructions

You may opt out at any time by replying:

STOP

You will receive a confirmation message and no further SMS communications unless you re-enroll.

Help & Support

Reply HELP for assistance or contact:

info@californiaplanningauthority.com
(661) 219-7811

Message & Data Rates

Message and data rates may apply. Message frequency varies based on your interaction with our services.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share data with:

  • Payment processors

  • Scheduling systems

  • SMS delivery providers

  • Professional consultants assisting in service delivery

All service providers are contractually obligated to maintain confidentiality. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement reasonable security measures including encryption, access controls, monitoring systems, and employee training. No method of transmission over the Internet is 100% secure, but we use commercially reasonable safeguards.

6. Cookies & Tracking Technologies

We use cookies to:

  • Analyze site traffic

  • Improve user experience

  • Measure marketing performance

You may disable cookies via browser settings.

7. Your Rights & Choices

You have the right to:

  • Access or update your personal data

  • Opt out of marketing emails

  • Opt out of SMS by replying STOP

  • Withdraw consent at any time

To exercise your rights, contact us at info@californiaplanningauthority.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with the revised effective date.

10. Contact Information

California Planning Authority LLC
11740 San Vicente Blvd, Suite 501
Los Angeles, CA 90049
Phone: (661) 219-7811
Email: info@californiaplanningauthority.com
Website: https://californiaplanningauthority.com/

Disclaimer

California Planning Authority LLC provides planning, design, and permitting support services. We are not a construction company, licensed contractors, or direct lenders. We do not perform construction work or provide legal or financial advice. Our role is to prepare architectural and structural plans, provide zoning guidance, and coordinate with city and county departments to facilitate permit approval on behalf of our clients.